Data Protection & Privacy

Infertility Aide is committed to protecting the privacy and personal data of every individual who interacts with our platform. As a service that deals with deeply personal and sensitive health-related concerns, we understand the responsibility that comes with handling user information. This policy outlines how we collect, store, protect, and use your data in a secure and compliant manner. By using our website or services, you agree to the terms outlined in this document.

We may collect limited information to assist with personalized doctor recommendations, consultations, and ongoing care coordination. This includes basic personal details, contact information, location data, and medical history related to fertility. All data shared with us is treated as confidential and is used solely for the purpose of improving your experience and delivering relevant services.

All data submitted to Infertility Aide is handled with the highest degree of confidentiality. We recognize the trust you place in us when you share your fertility-related information, and we take this responsibility seriously. Your data is never sold, rented, or shared with any unauthorized third party. Where necessary—such as when connecting you with a fertility doctor or clinic—information may be shared securely and only with your explicit consent.

Internally, data access is strictly limited to authorized team members who are bound by confidentiality obligations and who require access solely for service delivery purposes. Any external service providers who support our infrastructure (e.g., hosting or email platforms) are carefully selected and contractually obligated to comply with industry-standard data protection practices.

To safeguard your information during transmission and storage, we employ advanced encryption protocols throughout our systems. All personal and medical data transmitted through our platform is encrypted using secure HTTPS connections. Additionally, sensitive data at rest is stored using encryption standards that align with international best practices.

This ensures that your information remains protected from unauthorized access or interception at every stage of interaction with our platform. Whether you are submitting a form, uploading medical documents, or chatting with our AI assistant, encryption is applied to maintain privacy and security.

All data collected via the Infertility Aide platform is stored on secure servers hosted in environments that follow strict access control and monitoring policies. We use robust firewall protection, intrusion detection systems, and regular vulnerability assessments to protect against data breaches and unauthorized access.

Backups are taken at scheduled intervals, and disaster recovery measures are in place to ensure business continuity without compromising your data. Our infrastructure partners comply with key international certifications, including ISO/IEC 27001, and we adhere to both HIPAA and GDPR frameworks for data protection.

Infertility Aide complies with global data privacy regulations, including the General Data Protection Regulation (GDPR) for users in the European Union and the Health Insurance Portability and Accountability Act (HIPAA) where applicable. These frameworks give you the right to access, correct, or request the deletion of your personal data, and we fully support those rights.

We only collect the minimum amount of data necessary for service delivery and retain it only for as long as needed to fulfill our obligations. Upon request, we will provide a clear record of what data we hold and the purpose for which it is used.

You have full control over the information you share with Infertility Aide. At any time, you may request to review, update, or delete your data by contacting us. We honor all valid requests in accordance with applicable data privacy laws and aim to process them promptly.

You may also opt out of any non-essential communications. All marketing emails include an unsubscribe link, and we do not send promotional content without your prior consent.

If you have questions about this policy or wish to make a request regarding your data, please contact our Data Protection Officer at:

Email: [email protected]