Terms of Use

Effective Date: June 21, 2025

Welcome to Infertility Aide. These Terms of Use (“Terms”) govern your use of our website, services, and technology (the “Platform”). By accessing or using Infertility Aide, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Platform.

1. Our Role and Your Responsibilities

Infertility Aide works like a highly-specialized search engine that is intended to help individuals seeking fertility services find independent doctors and clinics. We offer informational resources, doctor and clinic profiles, patient reviews, and AI-assistance for search results based on your input.

We are not a medical provider, do not offer diagnoses or treatments, and do not practice medicine in any form. All treatment decisions and provider selections are your sole responsibility.

2. No Medical Advice or Endorsement

Infertility Aide does not provide medical advice, diagnosis, treatment, clinic or doctor recommendations. Any suggestions, AI responses, or content on the site are for informational purposes only. Although our AI may suggest providers based on your submitted information, we do not endorse or recommend any specific doctor, clinic, or treatment. Any ads or sponsored content on the platform are not endorsements of those services or providers.

We encourage all users to conduct independent research, verify credentials, and consult with qualified healthcare professionals before making any medical decisions.

3. Provider Information and Accuracy

All provider profiles and clinic details are submitted by the healthcare professionals themselves or their authorized representatives. While we make reasonable efforts to ensure accuracy, Infertility Aide does not guarantee that all information is current, complete, or error-free.

You acknowledge that Infertility Aide is not responsible for any false, outdated, or misleading information in a provider’s profile.

4. Communications and Chat

When you use Infertility Aide, you agree to receive communications from us via email, phone, or WhatsApp for service updates, inquiries, appointment requests, and offers. These communications are essential to the services we provide.

Our AI chat tool is designed to offer personalized assistance, but the information provided is based solely on what you share and is not verified by medical professionals. It may not reflect your full clinical situation. You should not rely exclusively on chat responses for making medical or treatment-related decisions.

5. Prohibited Activities

By using Infertility Aide, you agree not to:

  • Scrape, copy, or reproduce content without permission
  • Impersonate any individual or misrepresent your identity
  • Post spam, unsolicited messages, or promotional material
  • Upload or transmit viruses or malicious code
  • Interfere with the platform’s operation or attempt unauthorized access
  • Use automated bots or scripts to access the site or collect data
  • Violate any applicable laws, including patient privacy laws (HIPAA/GDPR)

We reserve the right to suspend or terminate your access for violating any of these conditions.

6. Reviews and User-Generated Content (UGC)

Infertility Aide allows users to submit reviews, questions, and experiences. By submitting content, you:

  • Grant Infertility Aide a non-exclusive, royalty-free, perpetual license to use, reproduce, publish, and display your content across its services
  • Confirm you have the legal right to post the content
  • Agree not to submit false, defamatory, abusive, or illegal material

Reviews are not automatically deleted if you close your account. To request removal, please contact our support team.

Infertility Aide retains full ownership of its platform content, trademarks, and brand materials. No UGC shall infringe upon our copyrights or that of others.

7. Third-Party Links and Services

The Platform may contain links to third-party websites or services. Infertility Aide is not responsible for the availability, accuracy, or practices of external sites. Clicking external links is done at your own risk, and we encourage you to review third-party privacy and terms pages before sharing any information.

8. Dispute Resolution and Platform Role

Infertility Aide is not a party to any agreement between patients and clinics. We do not intervene in disputes, cancellations, or dissatisfaction related to medical services.

However, to support transparency and documentation, we encourage users to keep their appointment chats and timeline updated, as this information may assist in resolving misunderstandings between parties.

9. Modifications, Force Majeure, and Termination

Infertility Aide may modify these Terms at any time. If changes are significant, we will notify you via email or on the Platform. Continued use constitutes acceptance of the revised Terms.

We may suspend or terminate your account if you violate our policies or misuse the Platform.

We are not liable for service disruptions caused by factors beyond our control, including but not limited to natural disasters, pandemics, internet outages, or regulatory changes.

Certain provisions of these Terms, such as disclaimers, limitations of liability, and ownership rights, survive account closure or termination.

10. Limitation of Liability

Infertility Aide shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Platform, including outcomes of treatment decisions, provider interactions, or content inaccuracies.

You use the Platform at your own risk. Your sole remedy for dissatisfaction is to discontinue use.

11. Indemnification

You agree to indemnify and hold harmless Infertility Aide, its affiliates, and employees from any claims, damages, liabilities, or expenses (including legal fees) arising from your use of the Platform, submitted content, or violation of these Terms.

12. Contact Information

If you have any questions about these Terms, or if you’d like to request removal of reviews or data, please contact: